Thursday 27 June 2013

Derek's Top Ten


Derek’s 10 Steps for getting more people involved in research locally in the East Midlands

We could make such a difference with and for local people who live from Sleaford to Loughborough, from Rutland to Baslow and from Matlock to Mansfield by getting more people participating, involved and engaged in research to improve NHS health and social care for those who need and use services.

Steps 1 – 5 explore the local landscape

1. The East Midlands has a rich history of people working and living here to improve health Jesse Boot (Boots), Peter Mansfield (MRI), Stewart Adams (Nurofen). We should follow their lead and aspire to make this a region where the community knows about research and researchers and industry to want and need to be an integral part of its future.

Step 1: Develop a coordinated series of annual and other events to include service user groups, patients, carers and the public across the East Midlands to share the ambition and help inform, form and influence research. We should also see contributions and presence in meetings, workshops, committees, conferences and boards as part of that shared endeavour.

2. The East Midlands Academic Health Science Network (AHSN) provides an ideal opportunity to transform health outcomes and the delivery of healthcare in towns and villages alongside our major cities. The Collaborations for Leadership in Health Research and Care CLAHRC http://www.clahrc-ndl.nihr.ac.uk/clahrc-ndl-nihr/index.aspx http://www.clahrc-lnr.nihr.ac.uk  The evolving Local Clinical Research Network (LCRN) will have greater local ownership and responsibility for the delivery research studies to time and with set targets for recruitment.
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Step 2: Reach out beyond the major cities to ensure that people know about research and the opportunities to become involved by starting with our local patient groups and organisations and asking their ideas for engaging with communities. Develop an accessible ‘East Midlands Research Newsletter’ for all with some public members on the editorial committee.

3. NHS Commissioning arrangements for England place a duty of Clinical Commissioning Groups to inform people about research

Step 3: Set up a local register for the public to state their interests in research to help inform people about the opportunity to take part in research, particularly about research appropriate to them in line with the NHS Constitution. Develop our own ‘Mystery Shopper’ campaign to monitor progress.

4: The Francis Report into care at Mid-Staffordshire Trust clearly states: “The patients must be the first priority in all of what the NHS does”. High quality research is part of what the NHS does well and people want research that addresses their needs.

Step 4: Listen to and act upon the information gained from people and their carers with direct experience of a condition as a means of prioritising research that is relevant and appropriate to local needs.

5. The Research Excellence Framework (REF) for Higher Educational Institutions (HEI) requires research to demonstrate ‘impact’. This is defined as an effect on, changes or benefits to the economy, society, culture, public policy or services, health, the environment or quality of life beyond academia. The advice also states that the activity should go beyond 'business as usual' engagement or involvement.

Step 5: Encourage creative and imaginative ways of adding social media, pop-up events as a means of engaging and involving people in research to highlight the potential impact on local people’s lives. Promote ‘research awards’ for innovative practice as part of existing NHS gatherings.


Steps 6 – 10 explore the elements needed for change.

6. Leadership is required at all levels to enable local people are fully engaged, involved and able to take part in research. Those with responsibility need to ensure that the principles of openness and access have sufficient resource and support. Equally we should develop patient leaders to raise the voice of patient issues and experience.

Step 6: Establish a programme to develop our own local Patient Leaders and Research Ambassadors to encourage the number of General Practices, Trusts, Care Homes to become more ‘research active’.

7. Active Involvement is a valuable means of grounding research, a reality check for all aspects of research design, delivery, application and governance. Every National Institute for Health Research (NIHR) research proposal requires a statement on how patients and the public will be actively involved. We should ensure that the involvement is ‘fit for purpose’.

Step 7: Ensure that we appropriately involve people explaining the context and providing concise statements of the purpose, the intended impact and the longer-term benefit to our communities.

8. A culture of partnership working, mutual understanding and respect. Research is competitive but that does not exclude collaboration. We should be learning from each other and breaking down any silo-based thinking. Leicestershire, Northamptonshire & Rutland - Research Engaging with Patients & Public LNR- REPP and the development of a Nottingham, Derbyshire & Lincolnshire NDL REPP, both illustrate how those working locally in research are coming together with the NHS.

Step 8: Develop a collaborative and coordinated programme of events, workshops to help people learn together about research, how to involve people, science, communities, etc.

9. People who take part in research do so, for the most part, on a voluntary basis. They do so to help others in the future. It should be the case that they receive information about the results of studies in which they have participated. Equally people should receive some form of feedback about their involvement and the difference it has made.

Step 9: Encourage the reporting of study results and provide feedback to people who get involved through regular East Midlands Research updates and other means.

10. Recognition and praise are powerful motivators for success when matched with relevant challenges. Patients and carers have significant circles of friends and colleagues who could be brought in to assist.  

Step 10: Create East Midlands Research Champions and Heroes to recognise the ‘gift’ that study participants offer to research on International Clinical Trials Day. 

2 comments:

  1. My Top 10 ...

    1. For anyone involved in Health Research to take every opportunity to have a conversation with anyone they meet and just speak of their own experience(s) of being involved in Research.
    2. Research Events tend to be 'closed shops' where no contact with the general public is made - I would like to see some effort(s) made to remedy this, as it seems to be a really valuable missed opportunity.
    3.Repeat the Top 2
    4.Repeat the Top 2
    5.Repeat the Top 2
    6.Repeat the Top 2
    7.Repeat the Top 2
    8.Repeat the Top 2
    9.Repeat the Top 2
    10. After doing the Top 2 for 12 months, at zero cost, have a look around to see what a difference it's made and congratulate yourself on the effort(s) you have made in asking the big question of people: "We do Research ... Do you ?"

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  2. In terms of your 'top ten' list;

    I would put FEEDBACK at the top of your top ten. Feedback is so important for people that get involved in research. I think that good involvement in a nutshell is being able to ask a question, get a response (feedback) which will then lead to change.

    I would also amend number 2 in the top ten list to 'better NETWORKING for engagement and involvement'.

    So here are my comments on your ten steps:

    Step 1. The action here is to set up a SIMPLE contact list of key PPI contacts on a couple of pages of A4. Nothing more than that. Then get the list put online. I think that this is all you really need to and this is what people would most value in the short term.

    Step 2. Engaging with GP surgeries is going to be key here in terms of reaching people in rural settings. I think that making contact with the Clinical Commissioning Groups is going to be really important here.

    Step 3. What about mentioning the 'OK to Ask' campaign here? I would make this a focus for activity in the East Midlands.

    Step 4. Why don't you hold a James Lind Alliance Priority Setting Partnership to bring together patients and researches to produce a top ten list of shared priorities for the East Midlands as a whole? This wouldn't cost much and would be a fantastic activity to get things going.

    Step 5. I think that you need to be a bit more specific here. Sy that you will establish a Facebook and Twitter page for the East Midlands. Leeds Partnership NHS FT have produced a great guide to using social media to get people involved in health services and research.

    Step 6.i would suggest changing the wording to 'active involvement makes for good research, a reality check ...'

    Step 8. Commit to holding an event in 2014. You don't have to say what the event is exactly but commit to holding an event to bring together patients and researchers from the East Midlands area in 2014. If you get a priority setting partnership going then this could be an event in which you announce the final top ten priorities for the East Midlands.

    Step 9. Good! I think that people should always be offered feedback whenever they get involved in research. Why not keep a questions and feedback logbook for the East Midlands. The message being to everyone 'this is what you said, here is your response, and this is what we did'. Change is the best fertiliser for involvement work. I would also state that people should never be out of pocket when they get involved in research either as a participant or in ay other way. Expenses should always be paid wherever possible.

    Step 10. Good. Feedback from an evaluation we had of MHRN supported studies highlighted the fact that researchers don't get rewarded or recognised very much for doing good involvement work. This needs to change.

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